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PRIVACY POLICY
This is the privacy policy statement of METOWARE. The purpose of this statement is to provide you with information about how METOWARE collects, uses, and shares the information we get from our customers and visitors.
How can we help?
We may collect information from you directly when:
- You create a METOWARE account.
- You visit the site and purchase our products.
- You upload pictures, comments, or reviews on our site.
- You contact us for customer service via email or social media platforms.
When you visit the Site, we automatically collect “Device Information”, including your web browser, IP address, time zone, and some of the cookies installed on your device.
When you make a purchase, we collect “Order Information”, including your name, billing address, shipping address, payment information (credit card numbers), email address, and phone number.
HOW WE USE YOUR PERSONAL INFORMATION
We use the information for business purposes, including:
- Managing and fulfilling purchases, orders, payments, returns, and refunds.
- Providing customer support.
- Responding to your comments and reviews.
- Conducting research and analysis.
- Screening orders for potential risk or fraud.
- Marketing purposes (sending coupons, and promotions).
SHARING YOUR PERSONAL INFORMATION
We do not trade, sell, or rent your personal identifiable information. However, we may share information with third parties for business purposes, such as:
Service Providers: We use platform Wordpress to power our store. You can read their privacy policies on their respective website: https://wordpress.org/about/privacy/.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
YOUR RIGHTS & DATA RETENTION
- Access/Correction/Deletion: You may request access to, correction of, or deletion of the information we hold about you.
- Data Retention: When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete this information.
SECURITY
- All of the information we collect is stored within our customer database and are used only for confirmation, shipping and billing of your order. Except as set out in this privacy policy your personal data will not be used for any other purpose without your consent.
- Your information is stored on secure servers in accordance with all applicable laws and regulations. Any payment transactions will be encrypted using appropriate technology.
- We recommend customers to carefully check your accounts and report any unexpected activity to us and your bank companies without delay. We don't recommend you to share your passwords.
- You may request access to any information which is stored within our database. You may also request changes to the details which we hold about you if they are incorrect or incomplete.
- Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not have any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
CHANGES
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected].