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Return & Refunds Policy
PURCHASE & FULFILLMENT PLATFORM
Please note that METOWARE products showcased on this website are purchased directly through our official Amazon Store. When you click purchase buttons on our site, you will be redirected to Amazon.com to complete your transaction. Consequently, all orders, payments, shipping, and customer transactions are processed and fulfilled entirely by Amazon.
RETURN & REFUND GUIDELINES
Because all purchases are transacted on the Amazon platform, all returns, exchanges, and refunds are strictly governed by Amazon’s Return and Refund Policy.
CONTACT US
If you have any questions regarding your order status, shipping issues, or platform-specific purchase steps on Amazon, please feel free to reach out to our customer support team at [email protected] or contact Amazon Customer Service directly through your buyer account.